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Shifting Gears Transportation, LLC

Delivering Care, Comfort, and Reliable Service

More Than a Ride

Trusted Transportation in Chicago That Puts People First

Shifting Gears Transportation, LLC is an Illinois service-based Non-Emergency Medical Transportation (NEMT) provider proudly serving Chicagoland and surrounding suburbs. Established in 2022, our goal is to offer safe, reliable and convenient transportation solutions for individuals who need assistance traveling comfortably without having an emergency. We are dedicated to enhancing access to healthcare for seniors with mobility limitations...

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Compassionate Service That Sets Us Apart

Shifting Gears Transportation is committed to being a dependable partner in your healthcare journey. We pride ourselves on punctuality, ensuring you never miss an important appointment. Our fleet includes clean, wheelchair-accessible vehicles driven by professionals who treat every passenger with kindness and patience. We ensure your safety and comfort with our CPR-certified drivers and specially trained support from door to door or curbs...

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A Personal Journey That Started With Family

Our founder, Kimberly Ross, brings over 15 years of experience working with students with disabilities and mental health treatment. Inspired by her personal experience caring for her 80-year-old mother, who needed regular transportation to dialysis care, Kimberly saw the urgent need for a trustworthy, compassionate transportation service. Balancing family and work, Kimberly faced the challenges many families encounter when reliable rides ...

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Our Mission: Care That Moves You

At Shifting Gears Transportation, our mission is simple but powerful—to provide reliable, compassionate transportation that helps people get the care they need, when they need it. We understand how important it is for every ride to be safe, timely, and stress-free, especially for those facing health challenges or mobility limitations.


We’re here to support independence and peace of mind for our riders and their families. Whether it’s a trip to dialysis, a doctor’s visit, or a therapy session, we treat every ride like it matters—because to us, it does.

True Door-to-Door Care

Shifting Gears Transportation provides complete door-to-door service, meaning our drivers pick you up directly from your home and assist you safely to your destination's entrance. We don't just drop you at the curb – we help with mobility aids and ensuring you're safely inside your medical facility. This eliminates the stress of navigating parking lots or building entrances alone, providing true peace of mind for seniors and individuals with disabilities.

CPR Certified for Your Safety

All Shifting Gears Transportation drivers are certified in CPR, providing an extra layer of safety during your medical transport. This means our team is prepared to respond effectively in any medical emergency while coordinating with emergency services if needed. Our CPR certification goes beyond standard transportation requirements, reflecting our commitment to your health and safety throughout your journey.